This document outlines 30Bet Casino's commitment to a safe, controlled, and responsible gaming environment. Participation on our platform is strictly reserved for individuals aged 18 and over. We strive to minimize risks and protect the well-being of our users.
Our vision for player protection
We consider the services we offer solely as a form of entertainment. It is crucial that participation does not negatively impact your personal, financial, or social life. We promote a culture of awareness and provide the necessary facilities to prevent problematic use of the platform.
Tools for control
To support you in maintaining control over your behavior, we make various functionalities available within your account settings:
Deposit and loss limits You can determine in advance how much money you want to deposit or risk per day, week, or month. These limits help you stay within a predetermined budget.
Session limits and time-outs To manage your time, we offer options to set a time limit for how long you can stay logged in. Additionally, there is the option to set a 'time-out'; a short break from a few days to weeks during which you will not have access to your profile.
Self-exclusion and account closure If you feel that a longer break is necessary, you can use our self-exclusion feature. This blocks your access for a longer, predetermined period. You can also choose to permanently close your account at any time by contacting our team.
Recognizing warning signs
It is important to honestly look at your own behavior. Signs that you may be losing control include: spending more time and money than planned, borrowing money to participate, lying to those around you about your activities, or playing to compensate for previous losses.
External help and professional support
If you have difficulty controlling your behavior, we strongly advise you to seek professional help. Various independent agencies and helplines are available that offer specialized support and confidential advice.
Protection of minors
As previously emphasized, our platform is exclusively accessible to individuals aged 18 and over. We conduct verification checks to ensure this. If you share your computer, tablet, or smartphone with minors in your household, we recommend installing parental control software to prevent unintended access to our platform.
Awareness and policy updates
Our staff are informed about the principles of responsible gaming so that they can respond adequately to related requests. We regularly evaluate and update this policy to ensure that our safety measures remain effective and in line with current standards.